Our Commitment to Your Privacy

Privacy Policy

Last updated: October 26, 2023

At Ontario Escapes, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ontarioescapes.ca, use our services, or interact with us.

Information We Collect

We may collect personal information that identifies you as an individual or relates to an identifiable individual. This includes:

• Contact Information: Name, address, email address, telephone number.
• Travel Preferences: Destination interests, travel dates, accommodation preferences, dietary restrictions, passport details (if required for booking).
• Payment Information: Credit card details, billing address (processed securely by third-party payment processors).
• Technical Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
• Communications: Records of your correspondence with us, including emails and chat messages.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage the travel services you request.
• To process your bookings and payments.
• To communicate with you about your travel plans, updates, and offers.
• To improve our website, services, and customer experience.
• To comply with legal obligations and resolve disputes.
• For marketing and promotional purposes, with your consent, to inform you about new destinations, deals, and services that may interest you.

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: To airlines, hotels, tour operators, and other third-party service providers necessary to fulfill your travel arrangements.
• Payment Processors: For secure processing of payments.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

• SSL encryption for data transmission on our website.
• Secure data storage and access controls.
• Regular security audits and updates.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right to withdraw consent at any time where Ontario Escapes relies on your consent to process your personal information.
• The right to object to our processing of your personal data.
• The right to request that we restrict the processing of your personal information.
• The right to data portability.

To exercise any of these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We advise you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting this page on our website: Contact Us
• By mail: [Your Business Address in city centre Ontario, Canada - Placeholder]